Thursday, May 19, 2011

Microsoft Lync 2010: Core Voice Planning and Deployment

New features:
*CAll Park

*Unassigned numbers
-handles numbers that are valid for your org but not assigned t0 a user phone
-you can transfer these calls to a predetermined destination
-create and manage an unassigned number

*location and enhanced 911
-now includes a location information server (LIS) for clients that require locations
-populate LIS DB with (in order of preference): wireless access point (BSSID), LLDP orot, LLDP switch, subnet, MAC
-you can configure LIS with powershell
-LIS is required for 911 enabling and routing
-will need to partner with e911 partner
-will work with IM
-can be used for location based emergency routing outside of US

*Private line:
-not listed on AD
-bypass most inbound call routing rules
-calls will fail if coming from ocs 2007 R2, this feature uses a new attribute

*Caller ID presentation controls
-you can configure caller id mask per trunk

*Monitoring
*Common Area Phone support
-enables low cost iP phones to be placed in common area

*IP Phone Infrastructure requirements
-LLDP-MED supported
-POE supported
-DNS requirement is the same as R2
-DHCP requirements are new:

*Analog Device Management
*Voice Routing - Trunk Translation
*Media Service Colocation
-you can consolidate meditation servers in the central DC

*malicious call trace

*Exchange UM
-only supported UM for lync
-will support exchange 2007 sp1 and beyond
-will support multiple forest: lync can be in one and exchange can be in the other
-hosted EUM as part of O365 is also now supported
-need to configure edge for shared domain when using o365

Routing and setup:
*dial plans:
-require e.164
-lync clients normalized dialed number before the yare sent to the server
-normalization rules are specified using regular expression

*planning for dial plans
-identify all areas within tghe organization that have local dialing requirements
-identify the valid number patterns for each
-try to standardize on an or wide scheme
-determine dial plan scope
-dial plans are obtained by UC clients through the inband provisioning process via the scope of the dial plan policy

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